Privacy Policy

Last updated: May 22, 2026

At UNFINISHED DEGREE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.unfinisheddegree.com or interact with our brand.

1. Data Controller

The data controller is:

UNFINISHED DEGREE
21 BIS Rue Charles Quint, 59800 Lille, France
SIRET: 84405093000024
Contact: contact@unfinisheddegree.com

2. Data We Collect

We may collect the following categories of personal data:

Identification data: first name, last name, email address.
Shipping data: postal address, phone number (when placing an order).
Order data: products purchased, shoe size, order history, payment confirmation (we never store full payment card details).
Marketing data: subscription preferences, email engagement (opens, clicks).
Technical data: IP address, browser type, device information, pages visited, traffic source.

3. How We Collect Your Data

We collect data when you:

Sign up for our newsletter or early access list.
Submit your shoe size through our preorder form.
Place an order on our website.
Contact us by email.
Browse the website (via cookies — see Cookie Policy).

4. Purposes of Processing

We process your data for the following purposes:

To process and fulfill your orders.
To communicate with you about your order, drop announcements, and brand updates.
To improve our website and product offering.
To comply with our legal obligations (accounting, tax, consumer law).
To prevent fraud and ensure the security of our website.

5. Legal Basis

We process your data based on:

Performance of a contract: when you place an order or sign up for early access.
Consent: for marketing emails (you can withdraw consent at any time).
Legal obligation: for accounting, tax, and consumer law compliance.
Legitimate interest: to improve our website and prevent fraud.

6. Data Retention

Order data: retained for 10 years (legal obligation — French Commercial Code).
Marketing data: retained until you unsubscribe or 3 years of inactivity.
Technical data: retained for 13 months (cookies).

7. Data Sharing

We never sell your data. We share your data only with the following categories of recipients, strictly for service delivery:

Shopify Inc.: e-commerce platform hosting and payment processing.
Payment providers: Stripe, PayPal, Shop Pay (for processing payments).
Shipping carriers: for order delivery.
Email service providers: Shopify Email for newsletters.

Some of these providers may be located outside the EU. In such cases, we ensure appropriate safeguards (Standard Contractual Clauses) are in place to protect your data.

8. Your Rights

Under the GDPR and French Data Protection Act, you have the following rights:

Right of access: request a copy of your personal data.
Right to rectification: correct inaccurate data.
Right to erasure: request deletion of your data (subject to legal retention obligations).
Right to restriction: limit how we process your data.
Right to portability: receive your data in a structured format.
Right to object: object to processing based on legitimate interest or marketing.
Right to withdraw consent: at any time, without affecting prior lawful processing.
Right to lodge a complaint: with the French data protection authority (CNIL — www.cnil.fr).

To exercise your rights, contact us at: contact@unfinisheddegree.com

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All payment data is encrypted via SSL/TLS and processed by PCI-DSS compliant payment providers.

10. Children

Our website is not directed at children under 16. We do not knowingly collect data from minors. If you believe a minor has provided us with their data, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page with the updated date at the top.

12. Contact

For any question regarding this Privacy Policy or your personal data, contact us at: contact@unfinisheddegree.com